TheLotter Privacy Policy

TheLotter collects various types of personal data to provide quality and secure services. This data is necessary for registration, transactions and legal requirements. We collect the following information:

• Personal Data. First name, last name, date of birth, residential address, e-mail address and telephone number;
• Payment Information. Bank card details, e-wallets and transaction history;
• Account Data. Login, password and other credentials required to log in;
• Geolocation. Used to comply with local laws and personalize services;
• Verification Documents. Copies of passport, proof of address and other financial documents requested as part of KYC (Know Your Customer) policy;
• Site usage data. Activity logs, support requests, comments and statistics on site interaction;
• Technical Information. IP address, browser data, operating system and cookies.

This data is collected when registering, using the site, performing transactions and in the identity verification process to ensure security and fulfill legal obligations.

TheLotter uses users’ personal data only for legitimate and justified purposes. The information collected is used for:

• Account management. Account creation and maintenance, payment processing and transaction management;
• Providing services. Providing access to lottery draws, conducting transactions and providing technical support;
• Legal Compliance. Compliance with legal requirements including responsible gaming regulations and anti-money laundering (AML) laws;
• Marketing and advertising. Sending newsletters, promotions, bonus offers and personalized notifications (with your consent);
• Analytics and Improvement. Analyzing user behavior to optimize site performance, develop new features and improve the user experience.

Your data is stored as long as your account is active. If the account becomes inactive, the information is anonymized.

TheLotter takes all necessary measures to protect your data and prevent unauthorized access. Among the security measures applied:

• SSL encryption. All data is transmitted through secure channels to prevent interception of information;
• Secure servers. Data is stored on servers with multiple layers of security and limited access;
• Restricted access. Only authorized employees have access to personal information, and they are bound by strict confidentiality obligations;
• Regular auditing. Periodic audits and testing of security systems to protect data from leaks and hacks;
• IPS protections. We utilize state-of-the-art intrusion protection systems and our experts are ready to respond quickly to any security threats.

We strive to minimize any risks and provide absolute security for our users.

TheLotter retains your personal data only for as long as necessary based on the following factors:

• As long as your account is active and you are using our services;
• In accordance with legal obligations, including AML and KYC requirements;
• To protect our rights in the event of potential disputes or claims.

Once these purposes have been fulfilled, the data is either completely deleted or anonymized and used for statistical and analytical purposes.

TheLotter starts collecting data about your browser, IP address and other technical parameters from the moment you visit the site for the first time. Cookies are used to:

• Memorizing your preferences. Saving your preferences to simplify your browsing experience;
• Behavior analysis. Studying your interaction with the site to improve and optimize it;
• Displaying ads. Display personalized offers and marketing materials;
• Security. Detecting suspicious activity and protecting accounts.

You can change the cookie settings on your browser. However, disabling cookies may limit the functionality of the site.

TheLotter’s Anti-Money Laundering (AML) Policy aims to prevent illegal financial transactions and comply with international standards. As part of this policy:

• Verification of users’ sources of funds is conducted;
• Limits are set on certain transactions depending on the level of risk;
• All suspicious transactions are recorded and may be referred to the competent authorities;
• Additional documents are required to confirm identity if necessary.

These measures help to ensure a safe gaming environment and prevent financial crimes.

TheLotter complies with the Know Your Customer (KYC) policy, which requires users to confirm their identity. This is to protect your data and to comply with legal regulations. As part of the KYC procedure:

• Documents are requested to confirm identity (passport, driver’s license, etc.);
• Proof of residential address is required (e.g. utility bill);
• Additional verification of financial transactions may be conducted.

Without completing the KYC process, access to some site features may be restricted.

In accordance with applicable law, TheLotter users have the right to:

• Access their personal data and request a copy of it;
• To correct incorrect or outdated information;
• Delete data if it is no longer needed for the provision of services;
• Restrict data processing in certain situations;
• Transfer data to another provider in a structured format;
• Opt out of marketing mailings at any time.

To exercise your rights, please contact our support team. We will deal with your request within a reasonable timeframe in accordance with the law.