TheLotter License

TheLotter is proud to operate legally in India under a recognized international license. This means that you can use our platform with assurance and without concern. We are in full compliance with global licensing standards and local regulations, allowing us to operate legally in India. You will not be affected by restrictions that apply in other parts of the world and can access our ticket delivery legal lottery platform safely and securely without concern. Note, there are some countries where TheLotter is restricted:

• Afghanistan;
• Iran;
• North Korea;
• Sudan;
• Yemen;
• Syria;
• the United States of America;
• the United Arab Emirates.

Holding an internationally recognized license, such as the Curaçao eGaming license, ensures that the platform operates legally and responsibly. Here are some other pros:

• Internationally Accepted License. This license allows for legally providing online lottery ticket services and confirms that all regulatory obligations relating to player protection, financial guarantees, and the integrity of the system are fulfilled;
• Data Protection. The license also requires compliance and procedures to ensure the data security procedures, privacy practices, and data retention policies regarding player and payment data comply with international standards of compliance;
• Clear Financial Reporting. Operators are required to maintain detailed documentation in relation to financial matters. The details of all deposits, withdrawals, and winnings made in Indian Rupees (INR) must be recorded, tracked, and controlled under the required regulations;
• Stable Platform Functionality. The Curaçao license requires evidence of technical stability, meaning the availability of the platform must be consistent and have a problem-free point of access, sound infrastructure, and eliminate systemic problems;
• Player Dispute Procedure. If any issue cannot be resolved by the support team, the user can raise formal complaints with the Curaçao Gaming Control Board.

For any questions or support needs, you can reach our customer service team through multiple convenient channels. Our friendly and professional team offers live chat assistance in several languages to help you in real time. You can also contact us via email. Our experts respond quickly and thoroughly to your inquiries, usually within 24 hours. Simply fill in the required fields on the site to receive assistance directly in your mailbox. If your issue remains unresolved, you can send a message through the available channels, and one of our agents will follow up with you by phone.

Maintaining a gaming license requires strict adherence to legal, financial, and ethical standards. Below are the main reasons a gaming license may be withdrawn:

• Failure to adhere to AML requirements. Not having (and implementing) reasonable anti-money laundering (AML) duties would be considered a substantial breach of compliance dating;
• Failure to adequately protect player data in accordance with data protection regulations (e.g., GDPR) may result in license suspension or withdrawal;
• Financial mismanagement. Improper usage of player funds, failure to adhere to financial disclosures, or poor audit report findings suggesting misuse of money will lead to loss of license;
• Offering services in prohibited territories. Offering a product in territories where gambling is prohibited at law will amount to a breach and lead to licensing suspension or revocation, depending on the everity of the breach;
• Offering no responsible gambling modalities. Not offering responsible gambling tools (e.g. self-exclusion, deposit limits) and/or evidence of support may suggest non-compliance with consumer duties, and may lead to regulatory action.

Regulators expect licensed operators to uphold integrity and consumer protection. Staying compliant helps ensure long-term legal operation and market access.